SentiVue

A New Era of Customer Experience Management

SentiVue is an AI-based SaaS platform designed to elevate customer experience by analysing all customer interactions—such as calls, chats, emails, social media posts, and video calls. Our platform provides actionable insights that help businesses understand their customers better, improve agent performance, and foster stronger customer relationships.

SentiVue transforms customer interaction data into valuable insights that drive business growth. By analysing 100% of customer interactions, we help you enhance customer loyalty, reduce churn, and make informed decisions that improve service quality.

SentiVue offers a range of features including real-time sentiment analysis, performance evaluation for customer service agents, detailed reporting and dashboards, and integration capabilities with existing CRM systems.

Yes, SentiVue is designed to seamlessly integrate with your existing CRM and other customer service platforms. Our team provides full support during the integration process to ensure a smooth transition.

We prioritise data security and compliance, ensuring that all customer data is protected using industry-standard encryption and security protocols. We comply with global data protection regulations to safeguard your information.

Absolutely. While we offer standard features, our platform is flexible and can be customised to meet the specific requirements of your business. Our team works closely with you to tailor the solution to your needs.

Getting started with SentiVue is easy. Contact our sales team for a demo and consultation to understand how our platform can benefit your business. We offer a proof-of-concept phase to demonstrate the value of SentiVue before committing to a full implementation.