For drive-thrus
AI Drive-Thru Ordering Built Around Your Operations
Bring AI-powered order taking into your drive-thru with real-time menu information, POS integration, and multilingual support. Let your staff step in whenever needed, without interrupting the conversation across languages.
How it works
From the Drive-Thru Speaker to Your POS
SentiVue Drive-Thru Voice AI is an AI-assisted ordering solution designed for quick-service restaurants (QSRs). It connects spoken customer requests with restaurant menu information and ordering systems, while keeping your team involved whenever human assistance is needed.
Features and capabilities
Voice AI That Works With Your Restaurant Systems
Drive-thru ordering involves more than understanding what a customer says. It requires accurate menu information, connected systems, and a way for employees to stay involved. SentiVue brings these elements into the same ordering workflow.
Connect to existing drive-thru equipment
Integrate with compatible speakers, microphones, and headsets without creating a separate ordering channel.
Work with live menu and inventory data
Keep ordering conversations aligned with current menu options and item availability.
Integrate AI orders with your POS
Send structured orders directly into your restaurant's existing workflow, reducing manual data entry.
Trained for noisy conditions
SentiVue's voice technology is trained to process speech in noisy environments, including drive-thru settings.
Support 70+ languages
Serve customers in over 70 languages, with real-time translation that continues even when your staff takes over the conversation.
Human handoff and multilingual support
Keep Your Crew in Control, in Any Language
Not every customer interaction should be handled by AI alone. When an order requires additional assistance, restaurant employees can interrupt or take over the conversation through their existing headset system. And when the customer and employee speak different languages, SentiVue keeps the translation active during the handoff.
Human Assistance Without the Language Barrier
Imagine a customer placing an order in Spanish. The AI handles the conversation, but the customer needs assistance from an employee who speaks English. With SentiVue, the employee can step in and continue speaking English while the customer communicates in Spanish.
Real-time translation supports both sides of the conversation, even after the AI hands over control. The automation supports your team without making language a requirement for every employee who assists a customer.
Operational fit
Designed Around Your Drive-Thru Workflow
Every quick-service restaurant has its own combination of ordering equipment, POS systems, menu configurations, and operational requirements. SentiVue brings AI-assisted ordering into that environment, with attention to the systems and processes that keep your drive-thru running. Whether you're evaluating how AI could handle complex menus, connect with restaurant data, or support customers in different languages, our team can help you explore the right approach for your operation.
Frequently Asked Questions
Let's talk
Let's Talk About Your Drive-Thru
Your restaurant already has its own systems, workflows, and customer needs. Let's explore how SentiVue's AI drive-thru ordering solution can fit into them.