Your AI agent answers in the customer's language
It retrieves knowledge from your systems in real time, handling routine questions, outbound campaigns, appointment reminders, and follow-ups.
From the first word your AI agent says to the moment a human takes over, Talk keeps the conversation flowing in 70+ languages.
Your AI agent answers the call and speaks naturally in the customer's language. It retrieves knowledge from your systems in real time and handles routine questions, outbound campaigns, appointment reminders, and follow-ups.
From the first word the AI agent says to the moment a human takes over, the language never breaks.
It retrieves knowledge from your systems in real time, handling routine questions, outbound campaigns, appointment reminders, and follow-ups.
When the call gets complex, Talk transfers to a human agent with full context. The translation doesn't stop, and the conversation keeps flowing naturally.
Post-call analytics capture what happened, what worked, and where to improve. No supervisor needed to review every call.
Most AI voice agents drop the caller into a cold transfer: the context disappears and, in a cross-language call, so does the interpreter. Talk treats the handoff as part of the same conversation — the transcript, the intent, and the live translation all carry over to the human agent.
The AI voice agent watches for intent it should not own: a refund dispute, a compliance question, repeated confusion, or a direct request for a person. It triggers the handoff before the caller has to ask twice.
A running summary, the detected caller language, verified account details, and the full bilingual transcript are pushed to your contact centre as screen-pop data, so the human agent opens the call already knowing the story.
The caller keeps speaking their language and your agent keeps speaking theirs. Speech-to-speech translation continues on the live leg with sub-second round-trip latency — no conference bridge to rebuild, no interpreter to dial in.
AI turns and human turns land in the same transcript with both source and translated text, so QA, compliance reviews, and analytics see a single continuous conversation rather than two disconnected calls.
Most voice tools treat language as something to add on later. Talk treats it as infrastructure.
When the AI agent transfers to a human, the conversation keeps flowing in every language — Arabic, Portuguese, German, Mandarin, and more.
Schedule outbound campaigns, appointment reminders, and alerts, all in the customer's language, automatically.
Integrates with Twilio, Vonage, and any SIP-compatible telephony. No need to replace what you already have.
Every call is logged, transcribed, and analyzed. Know what customers are asking and where conversations break down, without reviewing calls manually.
Talk integrates with your existing telephony stack — Twilio, Vonage, or any SIP-compatible system. Same agent, answering inbound or making outbound, over real telephony, not a hack.
Bring a flow you'd like to automate. We'll show you the same multilingual agent running by the end of the call. No slides.
Build, route, and operate AI voice agents in 70+ languages — over real telephony or on your site.